> For the complete documentation index, see [llms.txt](https://docs.kuasa.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kuasa.io/reach-customers/setup-whatsapp-official-coexistence-plugin.md).

# Setup Whatsapp Official (Coexistence) Plugin

Before we start, please ensure you have the following:

* An active **Facebook account** (ensure you remember the password and have access to a Facebook Page).
* An active **WhatsApp Business** number on a mobile device (updated to the latest version).
* A **bank card** with international transaction capability enabled.

### Steps to Setup WhatsApp Official

1. Click **Plugins**.

<figure><img src="/files/KJKqZNDCynP4tHiMUT4H" alt=""><figcaption></figcaption></figure>

2. Go to **Whatsapp Coexistence (Coex) and c**lick **Install Now**.

<figure><img src="/files/bsy6Ve7SYGVYMBCzmyTD" alt=""><figcaption></figcaption></figure>

3. After its already installed, click **Activate**.

<figure><img src="/files/jG3q7nRxFf7LKpcLv1PN" alt=""><figcaption></figcaption></figure>

4. Click **Configure**.

<figure><img src="/files/Kpf7dBhwSpDP1G29Io7f" alt=""><figcaption></figcaption></figure>

5. Go to **Configuration**.

<figure><img src="/files/XjKE8Irlp6XpmiDTuRPK" alt=""><figcaption></figcaption></figure>

6. Choose the Account.

<figure><img src="/files/HMvvKOMadI9iP685CGDj" alt=""><figcaption></figcaption></figure>

7. Click the **Connect with Facebook** button. (Make sure you have already login your Facebook account)

<figure><img src="/files/Myk2jItNkeio2aJO0d0q" alt=""><figcaption></figcaption></figure>

8. Click **Continue**.

<figure><img src="/files/Haw7efxu8mjDUWPcI2mB" alt=""><figcaption></figcaption></figure>

9. Choose the Business Portfolio or Create a new one.

<figure><img src="/files/Xkb4PFGoPYAa1svi1PEX" alt=""><figcaption></figcaption></figure>

10. Click Whatsapp Business account > **Connect a Whatsapp Business app**.

<figure><img src="/files/aAOPg8sKC01hebi2qkAO" alt=""><figcaption></figcaption></figure>

11. Click **Next**.

<figure><img src="/files/lZO9pKJhKDP2mz4MANIT" alt=""><figcaption></figcaption></figure>

12. Enter your **Whatsapp Business Number**, click anywhere until come out green tick at the end of the number and then click **Next**.

<figure><img src="/files/fPQA0QpWsuqxQpjtVMz4" alt=""><figcaption></figcaption></figure>

13. Scan the QR code using your Whatsapp Business in your phone or you can click connect on Facebook Business chat received on your WhatsApp Business to redirected to QR scanning.

<figure><img src="/files/wi5B1ToeSKytnI5vB4y0" alt=""><figcaption></figcaption></figure>

14. After you have completed scanning, below page is shown. Click **Next**.

<figure><img src="/files/iSfcWaz3Dysw1v0wnp3n" alt=""><figcaption></figcaption></figure>

15. Click **Confirm**.

<figure><img src="/files/zpfHWVyClbT0v3VccK99" alt=""><figcaption></figcaption></figure>

16. Click **Add Payment Method** to setup for the payment.

<figure><img src="/files/Ap32okqDQYfeYn9PAyHY" alt=""><figcaption></figcaption></figure>

17. Click **Add Payment Method**.

<figure><img src="/files/cMP7YFTFPmGW1uPAv1nB" alt=""><figcaption></figcaption></figure>

18. Fill in all the required details, and click **Save**.

<figure><img src="/files/5K12slMMD6k3Es87pMCm" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/J6xSmA0uWqC8bSDnKKoK" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/sWXDc9PJpVi9hyC9NvEX" alt=""><figcaption></figcaption></figure>

19. After complete the registration process, put the remark for the device and click **Save Configuration**.

<figure><img src="/files/TaKSinDqme4wolc1xIz8" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Well Done! You already complete Whatsapp Coexistence plugin setup.
{% endhint %}


---

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