# Create WhatsApp Official (Coexistence) Template

Before proceeding with this step, please make sure your WhatsApp Official (Coexistence) Plug in is already connected.

1\. Log in to your account.

2\. Go to **Broadcast** (on the left sidebar).

<figure><img src="/files/7eKhqDL9DePRpD7urDr2" alt=""><figcaption></figcaption></figure>

3\. Click the **Manage Templates** button.

<figure><img src="/files/DtL3W3omsbaK8rZuhSHK" alt=""><figcaption></figcaption></figure>

4\. Click the **+ Create New Template** button.

<figure><img src="/files/RV6hagn6SZR0PIbZZcMx" alt=""><figcaption></figcaption></figure>

5\. In Section 1, fill in the following details (kindly follow the Important Guidelines given):

* Template Name
* Language
* Category

<figure><img src="/files/D3Yx2NKEKTi6asy70513" alt=""><figcaption></figcaption></figure>

6\. In Section 2, choose your preferred **Header Type**:

* None
* Text
* Image

<figure><img src="/files/mr6uerGq1gvpTSqZKT5M" alt=""><figcaption></figcaption></figure>

7\. In Section 3, write your message body text. You may also add variables to your copywriting.

<figure><img src="/files/vGK47iRtrHRXieCmRAGY" alt=""><figcaption></figcaption></figure>

8\. In Section 4, you may add a footer message.

<figure><img src="/files/ZXs0Y7C4a7K1YehT5rq9" alt=""><figcaption></figcaption></figure>

9\. In Section 5, you may add interactive buttons:

* Call to Action (URL or phone number)
* Quick Reply

<figure><img src="/files/3ZrYxwL7IXfKJ2tyVjzW" alt=""><figcaption></figcaption></figure>

10\. You may preview your message template on the top right section. Once completed, click the **Create Template** button.

<figure><img src="/files/IuZKHX5w2wDesaZZdO9w" alt=""><figcaption></figcaption></figure>

11\. Well done! You have successfully created a template.

<figure><img src="/files/1LSeNKqjTiESgnQpsS6D" alt=""><figcaption></figcaption></figure>

#### **Approval Process**

Once you have created your template, it will submitted for approval by Meta. The approval process may take up to 24 hours.

If your message template is approved, its status will be updated to <mark style="color:$success;">**APPROVED,**</mark> and you can start using it for blasting or automation purpose.

If your template is rejected, you may edit and resubmit it for approval, or submit an appeal for review.

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